Either online, through email or over the phone – it’s about allowing enough time to order and receive your products in a timely fashion. Always allow a few extra days for any unforeseen issues. For example weather, traffic, the shipping company lost your products, the order was damaged, and signature required orders.
One example of the difference temperature can make is a customer who installed a floor coating on one floor in the morning with cold material in cold weather and it was still tacky the following day. He also applied the same coating to another floor later that day that had been sitting in the bed of a truck all day and bordered on being too hot, but cured hard as a rock by that night. This extreme example shows how much of a role that temperatures plays with regards to open pot life as well as cure time.
Questions? Call Fernando directly at (714) 829-2522.